Emergency Tree Service Tyler, TX

When it's a real emergency

Tree on the house or another structure. Roof, garage, fence, deck. Structural damage, water intrusion, further collapse risk.

Blocking a road or driveway. You can't get out or emergency services can't get in.

In contact with power lines. Live power is deadly. This is a utility problem before a tree problem — see below.

Actively falling or clearly unstable. Trunk cracked, root ball lifting out of the ground, leaning toward a structure at a new angle. Not down yet, but going.

Storm damage where hazards are hidden. Large limbs cracked but hanging in the tree — waiting to fall on someone. Trunk showing splits after wind. These are called "widow-makers" for a reason.

Not emergencies (unless you want them treated that way): dead tree that's been dead for six months, tree leaning slightly the same way for years, branches over the driveway you've been meaning to trim.

What to do right now

Step 1: Safety

• If anyone is hurt, call 911 first. Tree work comes after.
• If power lines are involved, DO NOT approach the tree or downed lines. Stay back a full tree length. Call the power company (Oncor: 888-313-4747 for Tyler). They will de-energize the line and clear it. Once utility crews finish, call us to handle what's left.
• If the tree is on the house, get people out of the affected rooms. Look for signs of ceiling failure, water intrusion, or structural shift.
• If it's blocking the road, call the city (Tyler: 903-531-1327 non-emergency). They will send Public Works to route traffic. Don't try to move a big tree with a pickup truck.

Step 2: Document, before anything moves

• Photos. Wide shots showing the tree, the damage, and the surroundings. Close-ups of the actual damage. Photos of the tree's root system if it's uprooted.
• Video walking through the scene if it's complex.
• Weather at the time (screenshot from your weather app).

Step 3: Call us

Once safety is handled, utilities have finished, and initial photos are taken, call us. We come out same day during business hours, next morning for overnight incidents (unless it's a genuine active hazard).

Response times in Tyler

• Business hours (7am-6pm), business days: on-site typically within 2-4 hours.
• Overnight (6pm-7am): next morning first thing, unless there's an active hazard (tree still falling, road actively blocked).
• Weekends: same as weekdays for genuine emergencies. Non-emergency after-hours cost 50-100% more.

Common Tyler-area emergency situations

Thunderstorms with high wind. Most common. Old Live Oaks with heavy horizontal limbs, Loblolly Pines with narrow root systems. Damage usually to house, garage, fence.

Ice storms. Rare in East Texas but happen once every few years. Ice weight breaks limbs quietly overnight. Cleanup takes weeks region-wide, so book fast.

Tornado damage. Direct hits are rare, but tornadic winds do reach Tyler. Damage is often to trees that looked healthy.

Rotten trunk failure with no storm. A tree that gave way on a still day. Usually root rot or internal decay. Frequently a claim question — was it a known hazard?

Frequently asked questions

Can you come out tonight?

For active hazards — tree still falling, blocking a road, in contact with power lines — yes, we roll. For non-emergency overnight jobs (dead tree finally fell in the backyard, nobody hurt, safe), we come first thing next morning.

How much does emergency removal cost?

Emergency work runs 40-100% more than standard baseline pricing. After-hours (weekends, overnight) can double the cost.

What if the tree is on a power line?

Don't touch anything. Call Oncor (888-313-4747). They de-energize and clear. Then we handle whatever's left.

Are you available on weekends?

Yes for genuine emergencies. Non-emergency weekend work costs more (50-100% surcharge).